- In Records, click students and open the appropriate student record.
- On the Activity tab, in the view menu select Scheduled Activity.
- Select the billing schedule charge and click Open.
- Select the Schedule tab and click Modify Schedule.
- In the Schedule ungenerated Amount screen, set the Number of Charges to 0 (zero).
- Click OK.
- Select the Billing Schedule tab.
- The amount here needs to be adjusted to the generated amount (total amount minus ungenerated amount).
- Click Save and Close.
- If there is more than one payer, you will also need to adjust the percentages/amounts owed by each parent/payer.
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