Error: RE7 has encountered an error and needs to close when exporting the Alumni Class Analysis report to Excel

When exporting the Alumni Class Analysis report to any of the Excel formats, users receive a "RE7 has encountered an error and needs to close" error message.  This occurs when exporting from File > Export as well as directly from the report preview screen. 

We resolved this issue in version 7.91.5056, patch 14. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Alternative Solution:    

Export the report in Comma-Separated Values (CSV) format.

Alternative Solution:

  1. Open the report parameters and go to Format, Miscellaneous.
  2. Change the Report Orientation from Portrait to Landscape.
  3. Preview and export the report to Excel.

Environment

 7.91.5056, patch 10 ; 7.91.36, patch 4
 7.91.5056, patch 14

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