This feature was implemented to comply with PCI DSS. For more information, refer to How does the automatic lock-out feature in The Raiser's Edge 7 version 7.91 work?
In RE 7.91.50 and above, this feature is OPTIONAL for all non-Supervisor users. A Supervisor user is a user who:
- Logs in as Supervisor
- Logs in as a user with Supervisor rights
- Belongs to a user group that has rights to Admin > Security
To enable or disable this feature for non-Supervisor users:
- Go to Configuration > Business Rules > System access options
- Mark or unmark the option to 'Disable inactivity timeout for all non-Supervisor users'