Log onto the server as a Windows user with local administrator rights and run the utility again.
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When running either the Supervisor Password Reset Utility or the Stamp Database Utility, a user may receive the following error:
Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server] Cannot open database "RE7" requested by the login. The login failed. Native error: 4060.
This error can occur when:
- running either utility directly on the database server
- SQL Server 2005
- Server is a domain controller
- Logged in user has restricted rights to the server
- running either utility from a workstation
- Logged in user has restricted rights to the server
Article Number: 49536
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