- Manually upload a file to the FTP folder on the Blackbaud website.
- The customer to have their internal IT staff automatically send the files daily, weekly, etc.
The submission file must be loaded to the appropriate FTP folder, into the folder WPOT / IN. The results will be available on the FTP folder in WPOT / OUT.
You can also have your internal IT team automate the process of uploading the file to your Blackbaud FTP folder. Configuring and troubleshooting upload/download automation is beyond Blackbaud's scope of support.