Many Integration users add graduates to Raiser's Edge as Constituents. The problem that sometimes arises is how to handle a student that has always shared an address with parents, but is now living alone with a new primary address without changing the parents' address.
The preferred address in Raiser's Edge is linked to the primary address in The Education Edge. To stop sharing the address and adjust it in both databases:
1. Open the constituent record in Raiser's Edge and click the addresses tab. 2. Double-click to open the preferred address. 3. From the menu bar, click Address, Address Sharing Options. 4. Click stop sharing the address, save and close.
The next time synchronization runs, the primary address in Education Edge will be updated to the new address and will no longer be shared with other records in The Education Edge.
NOTE: To keep a historic record of the original address, complete the following before following the steps listed above:
1. Open the constituent record in Raiser's Edge and click the addresses tab. 2. Double-click to open the preferred address. 3. From the menu bar, select copy preferred address to alternate.
This will create a new unshared alternate address to preserve the historic address record before changing the primary address. After the next synchronization, this address will appear as a new unshared additional address in The Education Edge.
NOTE: The alternate address created in Raiser's Edge is unshared by default.