The following must be done:
1.     The printer must be listed in the users Windows profile on the server itself as that is where FundWare looks for printers.

2.     The printer must be added under the user's profile and not the Administrators profile.
To do this:
1.     Have the user log into their Windows login on the server.
2.     Select Start, Settings, Control Panel, Printers (Or Start, Printers depending on your server setup).
3.      Verify the printer is listed in his/her Windows profile and add it if the printer they want to print to is not listed there.

3.     If you use printer redirection in Terminal Services, this needs to be disabled. 
To disable this in Windows Server 2003:
1.     Log into the server as the local administrator.
2.     Select Start, Settings, Control Panel, Administrative Tools, Terminal Services Configuration.
3.     Double-click the RDP-tcp icon on the right side.
4.     Select the Client Settings tab.
5.     In the Connection section, unmark all the checkboxes and mark only the "Use connection settings from user settings" checkbox.
To disable this in Windows Server 2008:
1.     Log into the server as the local administrator.
2.     Select Start, Settings, Control Panel, Administrative Tools, Terminal Services Configuration.
3.     Double-click the RDP-tcp icon on the right side.
4.     Select the Client Settings tab.
5.     In the Redirection section, mark Windows Printer under Disable the following.

4.     You need to verify that the client RDP connection does not add printers to the server. 
To do that:
1.     On the user’s desktop, right click on the RDP icon(s) they use to log into the FundWare server.
2.     Select EDIT.
3.     Select the “Local Resources” tab and verify that “Printers” is unmarked.

5.     Once the printer is added to the user’s profile:
1.     Right-click on the printer and select Properties.
2.     Select the Security tab and verify the user is listed in the printer security properties screen.
3.     Verify that the user has permissions to “Print”, “Manage Printers” and “Manage Documents” by verifying the checkboxes under “Allow” are marked.

If the steps above do not resolve your issue, check the following:

Printer name should follow DOS conventions. The name should not be too long (limit to 20 characters or less), have characters in it that windows will not like such as "#", "-", "_" single or double quotes and so forth.  Verify that the printer name is not too long or doesn't have any funny characters in the name.