In the event an obligation is missing from all Accounts Payable folders and records, it might have been deleted, or it might not be seen due to a system failure or an AP processing function.
1. In Accounts Payable select Open and check all obligation folders for the missing obligation. 2. If the obligations cannot be seen in any of the folders, Clear AP Flags. 3. If the obligations are still missing, Process the Error Log and review the error log file. 4. From the Vendors folder, open the vendor and go to the Activity Detail tab to check for the missing obligation. 5. If the obligation does not show in any folder, and there are no errors, re create the obligation.