Connect and collaborate with fellow Blackbaud users.
When logging in, the system verifies that there is an available user license(s). If the user who is attempting to log in has access to both Education Edge and Financial Edge modules, then 2 user licenses will need to be available, one for Education Edge and one for Financial Edge. If there has been a recent purchase of additional user licenses, it is necessary to unlock the additional licenses in the database. The number of user licenses can be verified by going to Plug-ins, Miscellaneous, Product Details, and reviewing the number of licenses.