1. Login to Blackbaud Hosting Services as a user with administrative rights.
  2. In the Applications frame, click the User Administration icon to launch.
  3. In the User Administration screen that appears, right-click on the desired user's name to add to a group.
  4. Select "Add to a group..."
  5. In the field label "Enter the object names to select (examples):", type your siteID
  6. Click "Check Names"
  7. Select the desired user group to add the user to (listed below)
  8. Click "Ok"
  9. Click "Ok"
 
Or
  1. Login to Blackbaud Hosting Services as user with admin rights. 
  2. In the Applications frame, click the User Administration icon to launch it.
  3. In the User Administration screen that appears, double-click the desired user group to open the group's Properties.
    • The Admins group can access all Blackbaud Hosting Services applications and the Files folder, as well as User Administration.
    • The Users group can access all Blackbaud Hosting Services applications and the Files folder.
    • The Secure Share group (displayed in User Administration as “Secure”) grants users access the "<APP>_SEC" (example: RE_SEC) folder within the organizations Files folder.  This is a secure folder within your organizations Files Folder, and only users within the APP_SEC group will be able to open this folder. 
       
  4. In the group's Properties screen, select the Members tab and click Add.
  5. In the Select Group screen, enter in the User logon name and click Check Names. Then click OK.