- Run diagnostic programs OTS970 and OTS971 for Accounts Payable obligations through System Administration. The steps to run these programs can be found in the solution for how to run programs OTS970 and OTS971.
- If the OTS970 and OTS971 reports state that obligations must be purged, gather the necessary information from the obligation so it can be re-entered after purging. Then, follow the steps to purge obligations.
- Run File Maintenance on the division's Accounts Payable files.
- Run Apcheckmaint.exe
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