1. Open the Blackbaud Hosting Services Files Folder
  2. Search for a folder named "mail" on the root of the files folder
  3. If present then Microsoft Outlook Integration has been configured. If not, please reference How to configure Microsoft Outlook Integration in Blackbaud Hosting Services?
  4. Additionally, you can check to see which method of Microsoft Outlook Integration has been configured
    • If there is a file named smtp_template.prf, then your organization has been configured for SMTP relay
    • If there is a file named rpc_template.prf, then your organization has been configured for Outlook Anywhere (RPC over HTTPS)