Complete each of the following steps in the order listed until the issue is resolved:

  1. Uninstall and reinstall Visual Basic for Applications
  2. If using Windows XP, check Add/Remove programs and make sure Microsoft .Net Framework 2.0 is installed
    1. If Microsoft .Net Framework 2.0 is not listed, then browse to The Raiser's Edge deploy folder and install Microsoft .Net Framework 2.0 from your deploy folder (ISSetupPrerequisites\Microsoft .NET Framework Version 2.0.50727 or Microsoft .NET Framework Version 2.0.50727 (64-bit) for 64 bit operating systems)
  3. Log off and back onto the computer
  4. If you receive the same error, then let the installation proceed until complete
  5. Log into The Raiser's Edge
If you receive the error "The system administrator has set policies to prevent this installation" when installing Visual Basic for Applications, then refer to Error: Severe Error VBA did not install (BB18358)