Soft Credits are missing from Gift Detail and Summary Report

When running the Gift Detail & Summary Report and including soft credits, only the hard credit donor appears on the report. The Soft Credit Gifts option on the General tab is set to Both. Soft credits are used to give another constituent credit for a gift that they themselves did not make. When including soft credits in reports, you will see the name of the soft credit recipient. In the event that you select Both, you will see the hard donor's and the soft credit recipient's name.

The Raiser's Edge 7.85 is not compatible with Windows 7. To resolve this issue, update to The Raiser's Edge 7.91.5056 or higher.



Was this article helpful?