Unable to edit the reversal post date of a deleted transaction

The reversal post date defaults from the setting defined in Tools, under Options, and on the Records tab.  This field can not be edited after a transaction is deleted in Accounts Receivable.

1. Open the credit that will not post

2. Select the Applied To... tab

3. Click on application history...in the upper right corner of the window (almost right under the red 'x') and do one of the following:

a. Change the 'application post status' to Do not post

OR

b. Change the application post date to an open fiscal period

4. Click ok, and then save & close the credit

5. Go to Records, Invoices and open the invoice associate with that credit and select the line items tab

6. Open line item, and select the payments/credits tab

7. Click on application history.....in the upper right corner of the window (almost right under the red 'x') do one of the following:

a. Change the 'application post status' to Do not post

OR

b. Change the application post date to an open fiscal period

 

8. Click ok, and then save & close the invoice's line item.  Repeat this for all line items that are associated with the original credit.

9. Go to Administration and Post

The post should now be successful.

Environment

 7.82.104, patch 2

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