If the merchant is a third party gateway or processor, these settings should be configured within the web portal or business center website for the merchant account.

If the merchant is Blackbaud Merchant Service (BBMS), follow the steps below:

  1. Select Administration, Merchant Accounts
  2. Edit the appropriate Merchant Account.
  3. If the AVS and CSC drop downs are missing or grayed out, please contact your merchant account provider, other wise change these settings here.
  4. Click Save.
Note: When these settings are adjusted in Blackbaud NetCommunity, the changes will be automatically reflected within your BBMS Web Portal and The Raiser's Edge.

More information regarding the AVS Security Levels can be found in BB612344.
More information regarding CSC Security Levels can be found in BB294752.