The Supervisor account and users with Supervisor rights can manage users, roles, merchant accounts, code tables, custom parts,user imports and site content. Users can view these areas only when This user has Supervisor rights and can manage Users and Roles checkbox is marked on their user accounts in Blackbaud NetCommunity. Beginning with version 6.10, the Supervisor account and users with Supervisor rights have an enforced 15 minute timeout.

To grant a user Supervisor rights:
  1. Log into Blackbaud NetCommunity as another user with Supervisor rights.
  2. Navigate to Users and Security.
  3. Edit the user's account by clicking the pencil icon next to their name.
  4. Mark the This user has Supervisor rights and can manage Users and Roles checkbox.
  5. Click the Save button to save the changes.