Page format of Crystal Report is incorrect when previewing or printing

Crystal report is formatted to print in portrait on letter paper.  When the report is previewed, the paper size is larger than 8.5 inches horizontally.
  1. Go to File, Page Setup..
  2. From the Printer Options section, click on the Printer... button.
  3. Select a different printer and select OK.
  4. Select OK.

The page settings should now reflect the correct paper size and orientation.

Environment

 Crystal Reports version XI

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