Before continuing, please read over the integration guide.

Contact Support and reference this article. 

IMPORTANT: If hosted, ensure the local installation of BBDM at your site is fully available over HTTPS (preferably) or HTTP.  It is through this method that Blackbaud NetCommunity will communicate with Blackbaud Direct Marketing.

In the notes for the case created, please include the following information:
- The Blackbaud Services Host Name
- The Blackbaud Services User
(These are found in the Blackbaud NetCommunity Configuration page under "Blackbaud Services")