1. Visit the Sphere login site
  2. Click the Help? link beside the Log in button, and then request for the password to be resent by completing Option 1 or Option 2
    Note: The user will need to answer the security question on record before Blackbaud Sphere will send the login information to the user’s email address on record. If the user is unable to provide the correct answer to the security question a Sphere Administrator can resend the login information to the user.