How to move a Participant from one Kintera Thon Event to a new Kintera Thon Event

An Event Participant may have registered for an incorrect Registration Type or registered for the incorrect event accidentally and needs to be moved to the correct event.

Please note:

Both events will need to be in the same status. For example, both could be active in order to move the participant or both events could be disabled.
Both events must be associated with the same Virtual Account. If they are within separate Virtual Accounts this will require that you contact Support and ask for further assistance.
Both events must have the same disbursement location. This can be verified through the Properties of the event by viewing the associated Fund.

Article Number: 50619

Products:

Blackbaud_Sphere

Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon
Hover above your Event Name and select Bookkeeping
Click Manage Initiative Records
Search for the participant, or click Show All
Click Edit next to the participants name
Select the Edit Event Information tab
Click Click to Move Participant
Mark the radio button next to the appropriate event
Click Next
Make any necessary changes then click Finish
- Once he or she is moved, then, you may go back and disable the appropriate event, if needed.

All custom text/images and videos uploaded by the participant will be moved over to the new event.

Note: All donations credited to or made by the participant will carry over to the new event.

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