1. Open Records, Products and Billing items
  2. Double-click on the appropriate product or billing item to open it
  3. Edit the Description field
  4. Click Save and Close

or

  1. Select Configuration, Products and Billing Items
  2. Double-click on the appropriate product or billing item to open it
  3. Edit the Description field
  4. Click Save and Close

NOTE: If the billing item does not appear in the list of products and billing items, click the Filters option above the list of items and adjust the filters to include the missing item.