Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=,<, < = , >, >= or when subquery is used as an expression. Native error: 512

When printing Payroll computer checks, there is a particular employee record that maybe causing the error.

Error: General ODBC error [Microsoft][ODBC SQL Server Driver][SQL Server]Subquery returned more than 1 value.  This is not permitted when the subquery follows =, !=,<, <=,>,>= or when the subquery is used as an expression.  Native error.512

  1. In Banks, click Print Payroll checks and EFT Notices to open the Create Payments window.
  2. Complete the General and Filters tab with the appropriate settings to print payroll checks.
  3. On the Calculations tab, Click Deselect All to unmark the Pay? checkbox for all the employees. 
  4. Mark the Pay? checkbox to select a few employees to print small batches of payroll checks to isolate the employee record that is causing the error.
Once the employee is identified review the Employee record for issues that may be causing the error. 
  • For example, On the Contacts and Addresses tab, are there duplicate Primary addresses marked?
    1. On the Activity tab, delete the calculations that are associated with the primary address that needs be deleted.
    2. On the Contacts and Addresses tab, add a new Test address.
    3. Mark the Primary checkbox for the test address.
    4. Select and click the Red Delete icon to delete any unneeded addresses.
    5. Mark the the appropriate Primary address.
    6. Calculate payroll for the employee and process payroll checks.
  • If it is the first time paying the employee, delete the employee record and re-create the employee. If not, Contact Support and reference this article. 

Environment

 7.77.259.0006

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