Attendance hours carried over at start of new cycle when Max Carryover hours is set to 0
The balance and carryover as pulls from the current plan until the through the effective date of any new plan. The new plan's balance and carryover become effective as of the first carryover date.
We resolved this issue in version 7.82.104, patch 24.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.