An application published via Citrix is only able to directly interact with other applications that are also installed on the same server. In other words, the application on the Citrix server is not able to connect with, or even know about, other programs on a different computer. In order to integrate Outlook with The Raiser's Edge on the Citrix server:
  1. Install Outlook on the Citrix server.
  2. Integrate The Raiser's Edge with Outlook on the Citrix server.