In Windows XP:

   1. Exit the application
   2. Browse to C:\Documents and Settings\[username]\Local Settings\Apps using Windows Explorer
   3. Delete the 2.0 directory

 In Windows 7:

   1. Exit the application
   2. Browse to C:\Users\<user name>\AppData\Local\Apps
   3. Delete the 2.0 directory

For any version:

1.  Exit the Application.
2.  Select Start, Run, Type in: %temp%\..\apps
3. A new window opens, delete the 2.0 directory in this window.

 If any folders are not seen refer to How to display all hidden or protected operating system files and folders

*Alternately, run the following in the command line:

rundll32 dfshim CleanOnlineAppCache