Starting January 1st, 2018, we will be moving our Payment Services suite of applications to our Blackbaud SKY platform.  If you cannot use hostname based rules, please refer to the whitelist documentation found here: https://incapsula.zendesk.com/hc/en-us/articles/200627570-Restricting-direct-access-to-your-website-Incapsula-s-IP-addresses-.

In order to access the Blackbaud Payment Service, Blackbaud Merchant Services Portal, and Blackbaud Checkout, please allow all inbound and outbound traffic to the following hostnames:
  • payment.service.blackbaudhost.com
  • bbms.blackbaud.com
  • sky.blackbaudcdn.net
  • payments.blackbaud.com
If you are unable to use hostname based rules please allow traffic for the following IP addresses: