To resolve, take the following steps until the issue is resolved:

1. Open an internet browser
2. Type in the following address:
3. Fill in your name and password in the login option
4. Enter the appropriate user information to reset your password.
5. Log into BBEC.

1. Log into BBEC as a system administrator
2. Navigate to Administration, click on the Organizational Units task
3. Click Add
4. Enter the desired Username and password