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Hosted clients may purchase additional Hosting services from their Account Representative so they can have access to more than one database in Blackbaud Hosting Services. That said, because clients like to use their additional databases for testing purposes, there may be the need for Blackbaud Hosting Services to refresh a client's test database. The database refresh process requires Hosting to pull a backup of the database the client would like to use for the refresh, followed by a database swap using said backup. Database backup and swap requests should be scheduled in advance for the fastest turnaround time.