Error: Object does not support this property or method when previewing a Crystal report in Custom Reports after updating workstation to 7.91

On one workstation when running custom reports from Reports, Custom Reports, users receive an Object does not support this property or method’ error message. The error occurs only after updating to The Raiser’s Edge version 7.91.
Please review Knowledgebase Solution BB729729 if already running The Raiser's Edge version 7.91 or higher.

First try recreating the export and/or query used to produce the data file needed by the Crystal Report.  If this doesn't resolve the error, recreate the Crystal Report.

Last resort is to uninstall and reinstall The Raiser's Edge on the affected workstation.



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