Here are steps on how to configure a cash drawer with Altru:
  1. Go to Tickets, Workstations and click on the appropriate workstation
  2. On the Cash Drawer tab, click Edit beside Cash drawer receipt printer
  3. Select the receipt printer for the workstation that has a cash drawer attached
  4. Enter the drawer pop command and click Save
  5. Under "Cash drawer payment methods," Add any payment methods that require the drawer to pop open automatically
Note: The cash drawer must be connected using a RJ 11 or RJ 12 cable either 4 pin or 6 pin depending on the printer model. 

The cash drawer pop command is provided by the manufacturer of your receipt printer, or you can see a list of common pop commands at this third-party website = Open drawer codes

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.