Your browser and network settings need to be properly configured to transfer or retrieve data using Web-based Secure FTP. This is a Secure File Transfer Protocol (SFTP) method that uses a 256 bit Advanced Encryption Standards (AES) transfer encryption.

The following settings are needed to transfer data via Web-based Secure FTP. Contact your organization's system administrator if you need assistance modifying these settings.

If you are unable to change your browser or network settings, burn your file to CD, DVD or other supported backup media and send it to the attention of the Blackbaud employee assisting you, including the employee's department.

Note: If you need to send data for a Support case, use the attachment option on Case Central.