The following settings are needed to transfer data via Web-based Secure FTP. Contact your organization's system administrator if you need assistance modifying these settings.
- Host Name/Account: ftp1.blackbaud.com
- Server Type: SFTP
- Port: TCP/IP traffic through port 21 and should have a passive FTP setting
- Your unique FTP User Name and Password
If you are unable to change your browser or network settings, burn your file to CD, DVD or other supported backup media and send it to the attention of the Blackbaud employee assisting you, including the employee's department.
Note: If you need to send data for a Support case, use the attachment option on Case Central.