Your browser and network settings need to be properly configured to transfer or retrieve data using DOS Prompt. This is not a secure FTP method; we recommend instead using one of the Secure File Transfer Protocol (SFTP) options below:
  • Web-based Secure FTP (SFTP)
  • Mozilla Firefox (FireFTP)
  • FTP Software

The following settings are needed to transfer data via DOS Prompt. Contact your organization's system administrator if you need assistance modifying these settings.

Note: If you need to send files for a Support case, use the attachment option when viewing your case on Case Central.

If you are unable to change your browser or network settings, burn your file to DVD and send it to the attention of the Blackbaud employee assisting you, including the employee's department.