The following settings are needed to transfer data via FTP using Mozilla Firefox or FTP software. Contact your organization's system administrator if you need assistance modifying these settings.
- Host Name/Account: ftp1.blackbaud.com
- Server Type: SFTP
- Port: TCP/IP traffic through port 22 and should have a passive FTP setting
- Your unique FTP User Name and Password
If you are unable to change your browser or network settings, burn your file to CD, DVD or other supported backup media and send it to the attention of the Blackbaud employee assisting you, including the employee's department.
Note: If you need to send files for a Support case, use the attachment option when viewing your case on Case Central.