Error: Log in failed. All licenses are in use. occurs when logging into WebPortal and Windows pass-through authentication is enabled.

Article Number: 51103

Products:

WebInvoicing
WebPurchasing

Note: If "All licenses are in use" then only a user with Supervisor rights may log in and disconnect idle sessions. Users without Supervisor rights will receive this message by design. However, this functionality is lost when Windows pass-through authentication is enabled in The Financial Edge WebPortal Configuration - Main Portal.

Disable Windows pass-through authentication by completing the following steps:

Open The Financial Edge WebPortal Configuration - Main Portal
Select the Website tab, un-mark the "Enable Windows pass-through authentication" checkbox, click Apply

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