Error: Error in Main Page Load. The Raiser's Edge was unable to load this page. Please try accessing the page again. If you still encounter an error, Please note the following error and contact Blackbaud support. Error: Error in Main Page load 'C:\Progr

 

 

 

Error: Error in Main Page Load. The Raiser's Edge was unable to load this page. Please try accessing the page again. If you still encounter an error, Please note the following error and contact Blackbaud support. Error: Error in Main Page load 'C:\Program Files\Blackbaud'\The Raiser’s Edge 7\PlugIns\smain.html' Error number : 429. Error description : 'ActiveX component can't create object'. when accessing NetSolutions after updating to 7.91

This is a valid error message as the user downloaded to 7.91 as needed prior to June 22, 2009, and is trying to access NetSolutions prior to June 22, 2009.  In the message that we sent to NetSolutions clients 6/16/09, it states "If you download and install The Raiser's Edge 7.91 before June 22, you will be able to continue accepting online donations, event registrations, and memberships using NetSolutions; you will not be able to download transactions, create or edit pages, or use NetMail until June 22".  The message should no longer appear after June 22, 2009.

Environment

 7.91

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