- Temporarily change the Category of the charge and click away from the field.
- Change the Category of the charge back to the correct value.
- Select the correct Product/Description.
- Save and close.
If this error message is received when importing charges, ensure that the transaction date in the excel file falls within the valid date range for the billing item:
- In Records, Products and Billing Items, open the item that appears in the import file.
- Ensure that the Date range specified on the item includes the transaction date selected in the Excel import file.
If this error message is received when creating financial aid schedules, follow the step below:
- Verify the billing item is valid as of today's date