Records with zero dollar balances are included on the Aged Accounts Receivable Report.

After updating from Student Billing 7.78 to 7.80, records that have a balance of $0 are included on the Aged Accounts Receivable Report even if you filter the report on a query of records that have a balance that does not equal 0.  The Aged Accounts Receivable Report is showing records with zero balances and showing paid transactions as line items with zero amounts.
We resolved this issue in version 7.82.104, patch 4. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 7.80.94, patch 6.
 7.82.104, patch 4

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.