1. Verify you are able to log into Raiser's Edge from the Raiser's Edge Web Service server (BB408680)
  2. Check the NTFS permissions for Blackbaud NetCommunity/Online Campus Community (BB411212)and modify file and folder permissions (BB3124) as needed.
  3. After modifying NTFS permissions, restart the IIS Admin Service (BB41378) so the changes will take effect.