1. Create an annotation to pop up on the constituent(s) record to serve as a reminder that the characters show incorrectly on the record. The annotation will only display when opening the constituent's record.
2. If merging letters in The Raiser's Edge, once the letter has been merged, the special character can be copied and pasted in the Word document.
3. Enter the special character letters into The Raiser's Edge as a '?'. Then, when merging a letter, we can replace all the '?'s with a particular special character.