Unmark the option to Automatically Validate Addresses in Config > Business Rules > General or complete the following steps in the order listed until the issue is resolved:
  1. Give all users rights to AddressAccelerator (BB371666) files and map them in Tools > User Options > File Locations
  2. Download the attached file named Datafile.dat and copy it to the file location set in The Raiser's Edge under Tools > User Options > File Locations