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How to enable Forgotten Password/Forgotten User ID
Search Knowledgebase
This feature is part of the Login Part and allows users to reset their credentials.
Article Number:
51922
Products:
Blackbaud_Internet_Solutions
Online_Campus_Community
Log into Blackbaud NetCommunity
Locate the login part
Edit the part
Select Forgotten Password and/or Forgotten User ID
Note:
When a user clicks on 'Forgotten Password' or 'Forgotten User ID' they will automatically be sent an email to reset their information.
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