Try each of the following steps in order until the error is resolved:

  1. Ensure you are running Internet Explorer version 6
  2. Ensure the user has Local Administrative rights on their workstation or has the appropriate rights to specific folders on the workstation.
  3. Grant Read & Execute NTFS Permissions to the Deploy directory on the server.
  4. Search for the BBUPDATE.INI file and rename it BBUPDATE.OLD
  5. Manually update/repair the workstation by running Setup.exe from the Deploy package on the server
  6. In Explorer, browse the Deploy folder of the RE7 CD for the VBA6.msi file
  7. Right-click on the file and select Repair.  Allow the process to complete and reboot if prompted to do so
  8. Manually register the DAO360.dll located at C:\Program Files\Common Files\Microsoft Shared\DAO
  9. Register all files in the System32 folder


Note: If prompted to Insert Disk when repairing the file, right-click and select Uninstall.  Allow the process to complete and then right-click and choose Install.  Once this completes you should be able to complete the installation.