Take the following steps in order until the issue is resolved:
  1. If the query is not necessary, remove the query from the General tab of the report and run the report again.
  2. From the menu bar of The Raiser's Edge, select Tools> User Options>Reports>Gift Preferences and mark the checkbox for Include anonymous gifts.  For Format, select Asterisk at end of line or Leave name intact.  note: This setting affects all reports run by the user that is logged in when the setting is changed.
  3. Make sure that the gifts fall within the desired date range of the report 
  4. Also confirm that the gifts are of the same Campaigns, Funds, and Appeals on the Filters tab of the report