1. Open a merge document from the Mail function you are using, such as Quick Letters.
  2. Click the Send to Word Merge Wizard button.  
  3. Follow the steps in the Wizard.  Click Edit Merge Document.
  4. Click the Windows button in the upper left-hand corner.
  5. Click Word Options button at the bottom of the window.
  6. Click Advanced.
  7. Scroll down to the Show Document Content section. Unmark the Show field codes instead of their values checkbox.
  8. Click OK.
  9. Complete the merge if needed.