The user name is synchronized between Blackbaud NetCommunity and Education Edge security. The user name established in Blackbaud NetCommunity has overridden the user name in the education software security.
Use the new user name that appears in the education security to login
To find the user name, either open each unknown user and review the faculty/staff record selected on the Online security tab:
1. Log into Blackbaud NetCommunity. 2. Open Administration, Users. 3. Search for the user and note the user name.
Edit the user name in Blackbaud NetCommunity to enter the desired Faculty Access for the Web User Name: 1. Log into NetCommunity. 2. Open Administration, Users. 3. Search for the user and note the user name. 4. Edit the user. 5. Enter the new Login Name. 6. Click Save.