1. In the Blackbaud application, create an Export in the Blackbaud Report Writer Database (MDB) format
  2. Add fields to the Output tab
  3. Click Export Now to save the data to a MDB file
  4. Open the Crystal Reports application
  5. Go to File > New > Blank Report
  6. Expand on Create New Connection
  7. Expand on Database Files
  8. Browse for the MDB file created in step 3 and open it
  9. Select the MDB file and click the double right arrows button to include all tables
  10. Click Next
  11. Change the Table Joins to Left Outer Join
  12. Click Finish
  13. Insert fields from the Field Explorer into the report to build the report