When running an update\repair on the server, users receive an 'Error 1309. Error Reading from file: D:\Program files\Blackbaud\The Raiser's Edge 7\Deploy\Tools\PlannedGifs\Migration.tool.pdf. Verify that the file exists and that you can access it.' error message.
1. Update/repair the server from an Update CD or download. 2. Ensure that the SYSTEM account has full control of the folder. 3. Log into server as a local admin