Generating EFT transmission files for direct debits sends the file to the bank. It is possible that the Direct debit EFT file is rejected by the bank. This occurs when the bank requires a Total Credit Amount in the ACH file.
1. Open the batch in question. 2. Go to Tools, Create EFT transmission files. 3. Mark the Create Direct Debit file for checkbox. 4. Mark the Financial Institution radio button. 5. Populate the other required information. 6. Mark the Create credit offset transaction checkbox. 7. Click Create Now. 8. Submit this file to your bank.