This prompt should only occur when logging in for the first time after a change has been made in the Blackbaud Management Console on an operating system that has User Account Control enabled.
NOTE: Disabling User Account Control will not prevent this message from occurring.
- When this prompt displays, please choose "Yes", and continue with The Financial Edge or The Education Edge login process.
- If the prompt continues after choosing "Yes", then navigate to the folder listed below and rename the BBUpdate.ini file to ~BBUpdate.ini:
C:\Program Files (x86)\Blackbaud\The Financial Edge\ (if 64-bit operating system)
C:\Program Files\Blackbaud\The Financial Edge\ (if 32-bit operating system)
- Right-click on the Blackbaud application icon on the desktop and select Run as Administrator, and click Yes when prompted.